Taking the three communication style assessments on Communication Anxiety, Verbal Aggressiveness, and Listening Styles, made
me nervous initially. Then I became confident as I took them that I could be
considered a good communicator. One thing that surprised me the most was how
one of the people who evaluated me according to the same scale scored me high
in verbal aggression. I scored myself at a moderate level. I argue fairly by
making sure to only question the facts and not the character of the person
giving the facts. I guess that my confrontation of the issue is perceived as an
attack by other people. I cannot help if some people have a hard time
separating themselves from the information they present. Knowing this, though, I
will be sure to scale down my tone when questioning and watch my facial
expressions and other non-verbal communication when doing so. I have learned
that non verbal communication can have just as much of an effect on the
delivery of a message as verbal communication can, if not more. This is an
important thing for me to keep in mind while I am working with children and
their families. I would not want them to get the wrong message due to my non
verbal signs or feel like they are being attacked by the professional that is
supposed to be taking care of their children.
No comments:
Post a Comment